Exceptional Customer Service

  • Improve understanding of the expectations of your customers
  • Develop a “be of service” attitude
  • Build relationships and rapport
  • Develop resilience and personal stamina
  • Develop clear and constructive communication skills
  • Improve style flexing and listening skills
  • Learn how to handle customer complaints

This course consists of four, weekly modules of 2.5 hours.

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Date

Feb 03 - 24 2021
Expired!

Cost

750.00

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Location

The Plymouth Hotel
Category
Shona Glentworth

Organizer

Shona Glentworth
Phone
0274536928
Email
shona@implement.co.nz
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