Interpersonal Communication


Programme Overview

We all learn to communicate with others from an early age. Communicating well, however, is something we often need to learn later in life. This programme is designed to provide participants with knowledge and tools to successfully communicate in their workplace.


The participant will be introduced to tools to help them to:

  • Develop rapport with colleagues and customers
  • Identify barriers to effective communication and how to overcome them
  • Recognise different communication styles
  • Deal with conflict situations
  • Listen effectively
  • Monitor and manage non verbal communication


Shona Glentworth,

One of the values of Implement is “to add value to the businesses it works with”. To this end, all training is delivered in an interactive manner to ensure that the participants can relate the training to their own situation. Participants will be encouraged throughout the training to commit to actions that they can take back to the workplace. Shona is an experienced facilitator whose passion for people and business ensures participants have fun while learning.


In-house options

3-4 hour seminar – $950 +GST for up to 10 people

6-7 hour seminar – $1575+GST for up to 10 people


 All of our courses can be customised to meet your needs. Talk to Shona to develop a plan tailored for you. 

To enquire or to register click here

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