Category Archives: Process

By developing processes and working in a systemised manner, any organisation will be more productive, reduce down-time, rework and non- compliance.

All about you (me)


The 5th blog challenge is titled ALL ABOUT YOU and is our opportunity to explain why we chose our blog title and what it means to us.

The title of my blog is the title of my website, which is the name of my business.  When I first decided to set up my own business, I spoke to a colleague who had already set up a consulting business.  One of his comments was that people struggle to implement stuff. So the seed was sown. I had skills in implementation – putting plans in place and working out how to achieve them.

To implement is to carry out, to put into action

Many organisations struggle to implement their strategy or their ideas.  There are time pressures, resource constraints and sometimes its just plain old procrastination. External support can help to clarify what needs to be done, provide a reality check about what is achievable and act as a sounding board when things get started. 

What plans and ideas do you have that are yet to see the light of day? Asking someone to help may just be what you need.

Toot your horn

The second topic in our blog challenge is Toot your Horn. We are instructed to talk about our favourite thing about ourselves.

I am proud of the work I do with Implement + Associates. As a very small business I can’t point to money as a measure of my success, but I can point to the success of much of the work that I do. So what am I good at?

  • Finding structure and simplicity in complex situations
  • Conveying that structure and simplicity in a way that is easy to understand
  • Facilitation that gets the ideas and concepts out of your head and into a format that can be articulated to others
  • Taking those ideas and concepts and making them tangible
  • Inspiring you to take the ideas to the next step
  • Having fun while I am doing it

What are you most proud of in your business? Do you articulate it to your team?

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Quote me


“When the door closes, climb in through a window”

I have no-one to attribute this quote to, but when I came across it many years ago I loved it as a way of saying never give up, there is always a way.

In organisations it can seem like we are always in problem solving mode. Sometimes the barriers seem insurmountable. But if something is worth doing, you can find a way to do it.

Good problem solving will help you find the window to climb through. Some steps to help you :

  • make sure you clearly identify what you want to achieve
  • be honest about the barriers or challenges you need to overcome
  • think about who can help you
  • redefine the time-line to give you breathing space to break down the barriers
  • identify incremental, manageable steps to achieve the desired outcome
  • celebrate your milestones to stay motivated and never give up.

There is always a way to achieve what you want. It may take more work than you imagined, or take longer than you would like; but if you truly want to achieve it, you will find that open window.


To see other blogs in the challenge click here


Getting back into the swing of it

I haven’t blogged for a while.

What curve ball have you had thrown at you lately?
What curve ball have you had thrown at you lately?

A few months ago, through a series of mistakes, my web server crashed and five months of work was lost.  I had put a lot of effort into the blogs over those months, experimenting, learning and sharing.  To say I was devastated is an understatement.

Still, we humans are a resilient species. Everyone involved learnt something and once I put it all into perspective I began planning how to create opportunity.  My next project is a new website, with more functionality and some new offerings. In the meantime I have prettied up this website and updated some of the lost information while I plot and plan the next one.

We all have times when we need to find the resilience to move onto the next thing, or persevere with something that is not going as planned. Business and life can throw us a curve ball and we just need to figure out how to make the best of it.

As the old song goes “Pick yourself up, dust yourself off, and start all over again.”




Ripples in a Pond


Incremental change in an organisation is like a ripple in a pond. Small changes can have large ripple effects.

There are many ways to ensure that you can maximise the effect of the changes you make.  A first principle of continuous improvement is to have good information. Good information comes from good data.

What kind of data can you collect to bring about significant improvement in efficiency and productivity?

I think a really good place to start is to look at the things that get in the way of completing tasks when and how you would like. You may be surprised at the time you can save by eliminating the hassles from every day tasks. So what are you likely to find? Here are a few examples.

  • Equipment not put back where it should be
  • Equipment & materials not stored in the most efficient way
  • Missing materials (ie no system for re-order)
  • You can’t remember what to do because its been a long time
  • Information is hard to get
  • You have been “working around” a problem for some time
  • Equipment failure on a regular basis
  • No consistency in how it is done

Once you have gathered data, ideally over a period of time, you will be able to apply the 80/20 rule to decide on the first place to start. The 80/20 rule says that 20% of the issues will be causing 80% of the problems, so tackle them first.

One drop in the pond will create endless ripples that will make a big difference to your business.